Joe's Thoughts

In my travels through the retail/service world, I have come to realize that a great reform is needed. I have begun to realize that Customer Service is almost extinct. This is true of almost every aspect of my world (New Jersey/Florida). My theory is that a lot of these people that work or own these businesses feel that my money isn't important and they don't need my business.

It is time that these business owners and their employees start to reconsider their practices. I am a big proponent of customer service and too many places are forgetting this. I have repeatedly stated and abide by my saying, "I will PAY more for good customer service." Read More...

Every day, I go through the same routine. I wake up, tumble off of couch (I sleep on the couch), do my thing in the bathroom, let the dog out, go to work, come home, get the mail, throw most of it away, then sit at my computer and work. This is what I have come to expect of the majority of my days. Well, sometimes I start to think, however rare it is, it happens; that's when I start causing trouble.

When I grab my mail, I primarily get 3 different types: junk mail, bills, and the occasional letter. The first two I can't stand, unfortunately they make up 99% of the mail I get throughout the year. The first one, junk mail, is not only the most annoying, but it is the most out of control. This is where it gets interesting. Let's call junk mail SPAM, because that's what it is. SPAM is email junk mail. Read More...

As I make my rounds through the normal barrage of review sites on my daily list, I become increasingly dissatisfied with the quality of content I come across. There seems to be a problem with the state of this industry and this doesn't imply lack of content. I'm referring to the "jacked up egos" of reviewers and the general lack of respect for one another that review sites exhibit.

I understand that reviewers are doing the general consumer a great service by providing their opinions and observations, but let's not forget about other peoples opinions as well. I have found in my travels through the forums of various sites that these "jacked up egos" are killing most of the positive aspects of the review industry. Read More...

While recently scouring the web for my daily fix of PC madness, I came across an article at Overclockers that gave me pause. The crux was that service sites such as ours are finding it very difficult to introduce new content into the web, they cited Anandtech as an example. They hadn't updated the site for 17 days due to "lack of any interesting products" and the holidays. I had noticed a slowdown but didn't realize it was 17 days. I can understand the assumption that there wasn't anything interesting to write about. I just don't believe it. Read More...